Provider Disclaimer & Terms

    Effective Date: January 1, 2026

    IMPORTANT LEGAL NOTICE FOR SERVICE PROVIDERS

    1800AUTOTOW INC.

    PLEASE READ THIS DISCLAIMER CAREFULLY BEFORE REGISTERING, BIDDING, OR ACCEPTING SERVICE REQUESTS.

    1. PLATFORM ROLE ONLY

    1800AUTOTOW INC. operates a technology platform that connects customers with independent towing and roadside assistance providers. We do not perform towing, roadside repairs, dispatch driving operations, or any field services.

    PROVIDERS ARE INDEPENDENT BUSINESSES AND NOT EMPLOYEES, AGENTS, OR REPRESENTATIVES OF 1800AUTOTOW INC.

    2. PROVIDER RESPONSIBILITY

    By using the platform, each provider agrees they are solely responsible for:

    • All work quality, response time, and service outcomes
    • Any vehicle, property, or cargo damage during service
    • Any personal injury claims related to service performance
    • Compliance with all licensing, permit, and legal requirements
    • Pricing accuracy for bids and customer-facing service charges

    3. INSURANCE AND LEGAL COMPLIANCE

    Providers must maintain all required coverage and legal documentation at all times, including commercial auto and related policies as applicable. Insurance standards are further described in our Insurance Requirements.

    Providers may be suspended or removed for missing, expired, or inaccurate insurance/licensing records.

    4. LIMITATION OF PLATFORM LIABILITY

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1800AUTOTOW INC. DISCLAIMS LIABILITY FOR PROVIDER ACTIONS, OMISSIONS, DAMAGES, OR DISPUTES.

    • We do not guarantee request volume or earnings
    • We are not responsible for provider-customer payment disputes
    • We are not liable for provider operational losses, downtime, or reputational impact
    • Any claims arising from service performance remain with the provider

    5. ACKNOWLEDGMENT

    By creating an account, bidding, or accepting requests, you confirm you have read and accepted this disclaimer and related provider terms. You also agree to the Provider Agreement, Provider Privacy Policy, and Subscription Terms.

    6. CONTACT

    For provider legal questions: legal@1800autotow.com